Complaint: I recently had problems with my Tacoma and I had a hunch that it was the transmission. I decided to take my truck to the Aamco Transmission located at 228 Lancaster Avenue in Frazier, PA. I brought the truck in on 7-6-10 and was told that I needed a complete rebuild of my transmission and I was given an original quote of $1800 and told that it would be completed by 7-8-10. On 7-8-10 I called to see if my truck was ready and was told that it wasn’t ready and given a new quote of $2860. Leaving me with little choice I decided to go ahead with the repairs and was told my truck would be ready on Monday 7-12-10. Monday came and I didn’t receive any phone call or update so I called Tuesday morning 7-13-10 and was told once again that the truck isn’t ready, and I wasn’t given any explanation for the delay. I became suspicious and discovered on the internet that Gary Boni has a history of doing this and also a history of repairs not being fully repaired (Ripoff Scams.com). I called again on Wednesday to inform Gary that I was not happy with the progress and that I had read horrifying reviews of him online. I requested that I have all my old parts given back to me, as he is required to do by Pennsylvania state law, Gary told me he didn’t know if he had the old parts and he tried to assure me that I had nothing to worry about, I was then told my truck would be ready Friday 7-16-10. Around noon on Friday 7-16-10 I called and informed Gary that I would be at the shop at the end of the day to get my truck, and he told me it would be ready. I arrived at his shop at 4:30pm to find that my truck wasn’t ready, at this point I had no trust or reason to leave my truck there and requested he take it out of his garage so I could have it towed to a more responsible repair shop. Gary promptly changed his mood into an angry threatening tone and told me I would have to pay the full amount of $2860 in CASH, for an unfinished and uncompleted job. I told him I didn’t have the cash, but that I could pay with a credit card. He said that was not allowed and began to close his shop, nearly hitting me with the garage bay door, as well as locking me out of the building. I was forced to call the East Whiteland Police to have them come to shop so I could get my truck back. Gary didn’t open the door for the police for about 7-10 minutes but eventually let them in and after being told he had no choice, he allowed me to pay with a credit card. When I finally got my truck out of the shop there were oil stains all over my interior, on my seats and dash board, as well as the truck still not working. This whole process put me through enormous amounts of stress and emotional strain and in the end I paid $2800 dollars for a repair that wasn’t done properly and my truck is still broken. I hope Gary gets his business shut down so other people don’t have to go through the ordeal that I went through.
Tags: Auto Repair Service
Address: 228 Lancaster Avenue Frazier, Pennsylvania United States of America
Phone: (610) 647-9160