All Tune And Lube – Charles Perry newport news Virginia

Complaint: My husband and I were victims of all tune and lube/charles perry. Charles Perry is the owners of All tune and lube..NOT the MANAGER…my husband and I were both military and stationed apart, vet’s day 06, I was driving from my duty station to VA (his) when my engine blew ( had a 9 yr old and a 4 month old with me). We got to VA and being new there(he had jsut pcs’s a month earlier) we kknew no one and they gave us the best quote and warranty for a new engine. They had the car a month and a half and kept giving us the run around, got it done adn I took it back to pa..ran fine for ONE week until I got to work and it started smoking and coughing. I called my husband who called chuck and after going rounds with chuck, he finally agreed to send a tow truck up to pick up my car to fix a “brand new engine””. Fast forward a week and we find out he charged us 5 grand and sent me on my way (with TWO kids) and THEY NEVER REPLACED MY ENGINE..IT STILL HAD THE OLD ENGINE IN IT. He knew I had children with me

Tags: Auto Repair Service

Address: he knew we were both military and he did this anyway. Thankfully

Website: provide us with a rental and we would agree not to sue or press charges

Phone: due to well connected family members

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