Where do I start , I purchased a system from the son of the owner from Aquavida Water LLC I was lied to when I purchased almost 1 / 2 years ago. I knew I had bad water and I liked the sales guy, I was told I would get a soap package deal that was good for 5 years, I was told it was only going to be 4,997 then the guy shows up to install the system wants me to sign off on the paperwork and the price on there is 7999? He told me I was upgraded, the system first night starts leaki ng called the guy who put the system in he said I would have to pay cash $100 so I called the office, the lady told me she couldn’t find any paperwork she would call me back. I waited two days and stI’ll nothing I sent a letter to cancel the deal period the owner calls me and they upgraded me to the too system and apologized, | they brought out a basket of 1,000 dollar savings and it was a card for coupons I tried using and stated it had already been used. I immediately told Calvin he said someone used it and I needed to find out who? My display is working I’ve called and emailed no response for almost 8 months, had a leak in the kitchen from the system under the counter, my dishwasher has been backed up and waiting for Aquavida to find a time to pencil me in to get my problem fixed, I just called another puronics local dealer and they came out fixed me up , my line were tied into the refrigerator lines and under the counter was rigged up very dissatisfied with the service and equipment! There are several other puronics dealers here I’m houston please don’t call these cheap low down liars. It will be the worst mistake EVER!
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