Complaint: On July 8,2008 my 80 year old mother was called to warn her about her expiring warranty on a 2002 Mercury Grand Marquis. She already had purchased another policy from a different scam warranty company in March of 2008. Upon learning of her situation on May 4th of 2009 I called Auto One to cancel her policy. Their rep Anthony was very rude and told me that I needed to mail them a letter or send a fax to cancel the policy. That afternoon a fax was sent. Later I researched the company and found this site with the “horror stories”” of repair denials and a policy of promising refunds and not sending them. Calls and letters to numerous agencies in Florida led to Seniors s Crime which works under the Fl. State Attorney General’s Office. They are very interested in this case. If you are having problems in Florida
Tags: Auto Warranty
Address: you may want to contact them through their website or that of the Atty General’s website. As I expected “”George”” has promised a refund in 10-12 weeks. I advised him that would not be satisfactory and he has 10 days. Also in researching Florida State statutes
Website: FloridaU.S.A.”
Phone: I came across a statute that addresses telemarketing calls. It basically states that a contract initiated by a telemarketer is not finalized until they send out a copy of the contract that states all terms and costs of the contract and it is signed and returned to them. Also