Complaint: I needed to return a product and contacted customer support and was basically told u2013 we have a hassle free return policy u2013 you just need to pay for the u201cFree Shippingu201d and pay for the shipping to send the product back. When I checked in to the cost to ship back itu2019s a whopping $65 when I thought I was ordering this product from Irvine CA right next to AZ. Now I will be out of pocket $130 and have received nothing that I can use. I donu2019t know of any company (thatu2019s still in business) that advertises free shipping but if you need to return an item u2013 they charge after telling you it was free shipping u2013 that doesnu2019t make sense????
Tags: Auto Parts
Address: Internet United States of America