Complaint: Rip Off – Mechanics at Big O Tires of Henderson NV completely destroyed my 2001 Jeep Cherokee that I bought at Towbin Dodge of Henderson NV. Big O TiresBig O Tires Store #2888215 S. GibsonHenderson, NV 89012 [email protected] (702) 558-3171Hours:Mon – Fri 7:00 AM – 7:00 PMSaturday 7:00 AM – 7:00 PMSunday 9:00 AM – 5:00 PM Rip Off – Mechanics at Big O Tires of Henderson NV completely destroyed my 2001 Jeep Cherokee that I bought at Towbin Dodge of Henderson NV.I own a defense contracting business called BlackMotor Corporation. We build IP controlled vehicles for the military.I purchased a 2001 Jeep Cherokee from Towbin Dodge of Henderson NV. This vehicle passed a 101 point inspection and had no fluid leaks. It ran very smooth and quiet. The only thing that it needed was fluid change and a CV boot replaced.The day I purchased the vehicle I took it to Big O Tires of Henderson NV. The jeep was in the shop for about 5 days. We asked Big O Tires of Henderson NV to service the fluid, change the spark plugs, tune the engine, charge the air conditioning, replace the transmission filter kit, replace the brake pads and rotors and repair both CV boots.The first repair was $1694.59 USD. The second repair was $1537.61 USD. The total cost for repairs was $3232.202001 Jeep Cherokee that I bought at Towbin Dodge of Henderson NV. was $7300.00. Tax, tile, insurance and plates cost $689.00.The grand total invested in the 2001 Jeep Cherokee that I bought at Towbin Dodge of Henderson NV. was $11,221.20Within two weeks after the repairs performed by Big O Tires of Henderson NV. The Jeep’s transmission completely gave out. I was stranded in 111′ weather. The Jeep was nothing more than garbage.We have an in house mechanic. He is the automotive engineer. Due to the amount of work we perform as a defense contractor we decided to have Big O Tires of Henderson NV. perform the necessary work to save time. This vehicle was purchased to pull our mobile data centers that we lease to government agencies.When we purchased the vehicle from Towbin Dodge they disclosed the CV boot was torn. Towbin Dodge was excellent to deal with. They gave us a very good deal on a near perfect 2001 Jeep Cherokee. We took the Jeep immediately to Big O Tires of Henderson NV. After several days of waiting and hassle we picked the Jeep up. I noticed a rather large transmission fluid leak under the vehicle. When I asked the manager about it. He told me that he could take a look at it if I brought it back for a third time.The pictures tell the story.
Tags: Auto Repair Service
Address: 15 South Gibson Road Henderson, Nevada United States of America
Phone: (702) 558-3171