Boww Down Auto Sound costa mesa California

Complaint: I wish I read the reports before I bought my stereo from this shop. I’ll start by telling everyone that I purchased a top-of-the-line Pinoeer headunit and accesories for my vehicle. This was a $2,500 headunit and about $1,000 in accesories (ipod adapters, Nav adapters, etc…). When i originally purchased the equipment, they indicated a quick install and 100% gaurentee on all their work. I took the day off work and dropped my car off around 11am. I called around 5:30 to see how things were progressing and spoke with the tech. He told me that my car was in pieces and that he was working really really hard to get everything done, but he didn’t think he would finish in one day. He asked if i could leave the vehicle over night, but I declined. I picked up the car at 7pm and found all of my personal belongings (previously in the center console) thrown all over the back seat. The install of the headunit looked fair at best, but it was only about 35% complete. I decided to take a second day off work to get the car in first thing and get this job done. I called three times throughout the day to get updates and everytime the tech would say “I’m working on it…””. At 6:30pm I called to let them know i was in route to pick up the vehicle. They told me they still weren’t finished and asked if I could leave the car over night. Frusterated and unable to understand what the problem was

Tags: Car Stereos & Alarms

Address: I agreed. He made certain to me that I would have the car back tomorrow and appologized for the delay. The third day came and went with no updates on the vehicle or time to pick it up. I drove to the shop at 6:30pm and my car was still in pieces only about 70% complete. I couldn’t believe my eyes!!! Two guys were working on my car for three days and it still wasn’t finshed. How could this be? Tweeter told me it would only take the better half of a day! I stayed and watched/helped as he feaverishly tried to put the stereo and it’s components together. The tech had no clue what he was doing…This was way

Website: none of my steering wheel controls working

Phone: way

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