Bruno Independent Living Aids, Inc. North Potomac Maryland Review

Bruno manufactures equipment to assist people who are disabled and previously provided excellent technical support via telephone and email, making me a loyal customer. Now, unfortunately, this policy has changed. Bruno has made itself inaccessible to customers, who are shunted off to local dealers, many of whom are not knowledgeable about the products, do not have the answers, and must go to Bruno themselves for help. I have a Bruno stairlift and a Bruno wheelchair/scooter lift for my car. I recently bought a new scooter and discovered that the “T-bar”” (a small piece of hardware that fastens under the seat and allows the lift to pick up the scooter) was not compatible with my new scooter. I contacted a local dealer to buy one

thinking it would probably be less than $50. The dealer

a very nice person

apologized for the price

but told me it would cost $150. I was shocked

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Bruno Independent Living Aids, Inc. North Potomac Maryland Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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