Carfax Phoenix Arizona

Complaint: I purchased a vehicle and at the time I purchased my vehicle, I pulled a Carfax and the report was clean. Some time later when I pulled another Carfax on the same vehicle (if I was checking a report on a vehicle I am interested in purchasing, I usually buy the unlimited for 30 days and I go ahead and check all my existing vehicles), it stated that my vehicle had been in a vehicle accident in a city that I never go to and what is even stranger about the report, is that it reflects a date of the accident occurring during my time of owning the vehicle. I asked Carfax to investigate it for me. I was told that I would need to contact the Police Department in the city where the “so called”” accident occurred. I called the Police and they could not locate anything in their records. They referred me back to Carfax. Carfax will not take the false information off the report unless I obtain proof from the Police Department that the accident never occurred. I can’t get any proof since there is no record of an accident occurring with my vehicle in their records. I guess my word is not good enough. Long story short

Tags: Auto Inspection

Address: the information is still on my Carfax report since I cannot get it removed. If I ever need to sell the vehicle

Website: I use to believe a Carfax report 100%. Now I hardly take any of the information as being accurate. This situation has totally ruined my faith in their report. I wish that the company would stand behind their product and make every effort to resolve this for me. I wonder how many other people are having the same problem as me. What a waste of time and money to buy a report that is not even 100% true. Ron Phoenix

Phone: I am going to lose a sale

Share Review:
Yes it is. Based on the user review published on AngryConsumers.com, it is strongly advised to avoid Carfax Phoenix Arizona in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Carfax Phoenix Arizona. Lack of accountability is a major factor in determining trust.
Because unlike AngryConsumers.com, other websites get paid to remove negative reviews and replace them with fake positive ones.
Carfax Phoenix Arizona is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.
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