CARMAX Bowie Maryland

Complaint: I WILL PROBABLY GET IN A WORLD OF TROUBLE FROM MY HUSBAND FOR DOING THIS. But as the nagging wife, and for the safety of others I ask you to heed my warning. In Mid Dec 2005 we purchased a little cheap Chevy Blazer. We chose Carmax as they advertise EVERYWHERE about their 125 point inspection and 100% complete satisfaction. (Go on their website I’m not lying) Anyway, my husband and I smelt antifreeze on the test drive (him being mechanically minded recognized that it must be the heater core) and we both assumed it had been replaced as part of the 125 inspection and the glaring Maryland Inspection pass paper still stook to the windshield. The Sales associate as pleasant as he was must not have much of a sense of smell as he flat out stated “he didn’t smell anything

Tags: Auto Dealers

Address: and that when they sit for a while cars burn off any built up oil drips”” – duh! and if he doesn’t know the difference in smells between burnt oil and antifreeze he belongs in MacDonalds. Anyway sure as the grass is green we ended up having to take the Blazer back to the shop

Website: until I get the call the the trannie seal has blown! OK now I’m mad. This is where the customer service turns into customer condescension from MANAGERS

Phone: where GUESS WHAT the heater core needed replacing upon looking closer they discovered a whole plethora of other things that needed to be done 125 inspection huh? What do they inspect? the interior? SO we are put in a *Loaner* and decide upon a Jeep

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