Chronic Car Audio Phoenix Arizona

Complaint: Almost a year ago I purchased an AutoPage alarm from the Chronic location on Camelback Road in Phoenix for my Neon. I was EXTREMELY HAPPY with the service and product I received. The man that sold me the alarm was very nice, helpful and truthful. He sold me the alarm and I carried it out that day. We made an appointment for later in the week to get it installed. I dropped my car off that morning at 5:00 and the car was finished that afternoon. When I picked it up the installer walked me to my car and showed me how to use the remote (it is a remote start with an LCD screen and I had never had one like that before). Due to my terrific experience with them I recommended that location to many, many people over the last year (I would say about 20-25 people and I know of at least 8 of them who purchased something from them). When my husband decided to replace the KARR alarm system we had in our Jeep of course I told him that we should take it to Chronic. They had the same alarm that I have on sale again. We went straight to the location on Camelback Road. This was on 4-26-08. Todd was behind the counter. We brought the advertisement from the New Times in to show him the alarm that we were looking to get. We explained to him that I had gotten the same one last year. He advised us that they had sold out but he could give us a “raincheck””. However

Tags: Car Stereos & Alarms

Address: unlike a traditional “”raincheck”” we had to pay in full. We both decided that we were okay with this based on our previous experience with this company. We didn’t want to wait because the sale was going to be ending and the alarm was roughly half of its normal price. We advised him that we have a 1998 Jeep Grand Cherokee. He thought that there might be an extra converter box needed for the door locks so he called someone (we are not sure if it was an installer in the back or someone at a different location). He then told us that the person he spoke with said that it was not needed for our year

Website: which finally occurred on May 16

Phone: only 1999 and newer. That made sense to us because the Grand Cherokee had design changes beginning in 1999. We then spoke about a warranty. We were not going to buy one but he offered to sell us the two year warranty for half price. We agreed since we did not really want to take any chances with the alarm. We also asked for a de-install of the KARR alarm. This was an additional $20

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