Complaint: Although I am aware that one should check on their credit reports periodically. I didn’t until yesterday when trying to negotiate a personal loan. Much to my surprise, there was a flag on a credit card account that I do not even possess! I’ve never received a bill from these people and yet it says that I have an outstanding balance of $350. However, it indicates that I am currently past due $100! The only other notation is: “canceled by credit grantor”” what ever that means. I called Citi-Bank and was given the response “”we will check into this.”” Nothing heard back from them. I have tried calling the number above several times and receive only hang-ups. Finally I got through and was given another phone number to Citi-Amaco customer service department (1.800.850.6266) I talked to someone finally who sounded legitimate. He agreed that my name was not in their system. He suggested that I write to Citi Corp Credit Service Credit Dept. (PO Box 6003 Hagerstown MD 21747-6003 FAX: 301.714.5958) and tell them our story and ask that this be removed from our credit report. Does anyone know of any investigation into this company? Scott Lafayette
Tags: Gas Stations
Phone: P.O. Box 15687 Wilmington Delaware 19808 Wilmington, Delaware U.S.A.