REVIEW UPDATE: September 18 2018: Community Tax Relief remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Community Tax Relief is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly. | Over time and since becoming a member, Community Tax Relief has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the scamion Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Community Tax Relief remains committed to improving customer satisfaction. | Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible. | Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
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