Complaint: I recently purchased a used car from an private individual. The vehicle is in excellent shape.As a precaution, I began doing some research on Extended Warranty Insurance and coverage. On the internet, I found this company called Continental Warranty. I gave them the information they required just in order to get a quote. I was only interested in a quote. That’s all I wanted. I did not have the intent of buying anything. The next day I had an individual by the name of Karen who called me. She seemed to be very nice and friendly. This was only an illusion. She requested the VIN# on my vehicle which apparently was needed to complete the quote. She was very informative on the warranty. Unfortunately, she did not like the fact that I told her that I was not planning on purchasing the warranty right there kand then. She began to pressure me and give me a million reasons why I needed their warranty coverage. She began to tell me about a deposit which was refundable if I changed my mind within 60 days. I began having many doubts and a funny feeling about the company’s reputation due to the representative’s horrible customer service and professionalism. She did not want to except no for an answer. She insulted me many times. She interupted me everytime I had an excuse or a reason on why I did not want to purchase the warranty. She began stating that I was letting my emotions make my decisions. And that I was going to waste my time with other companies. She was very rude. I think she was angry and frustrated with the fact that she not going to make any commision of me, which she mentioned. She kept demanding a deposit, which I did not give her. That really pissed her off. She was very rude. This company is only interested in Stealing your money. They have no integrity. Just do what I did. Do not purchase anything from this company. You will be ripped off. Once you say “NO””
Tags: Auto Warranty
Address: it’ll will go down hill from there. Just Hang UP
Website: www.continentalwarranty.com Internet U.S.A.
Phone: because they Won’t untill they get your MONEY!!!! Good Luck!!!! Avictim Hinesville