Complaint: This is simple case of receiving an unsolicited email about automotive extended warranties and asking for a quote for an extended vehicle warranty quote. I thought the quote would be electronic with a link to seeing the terms and conditions of extended vehicle warranty. What’s described next is the sales process from Continental Warranty for their Freedom + warranty plan. While I expected an electronic quote I received a phone call (on my cell phone no less) from a guy who called himself Chuck Hart. He’s a smooth salesman and after giving him my VIN number and mileage I was told I would buy the Freedom + warranty plan. He proceeded paint a picture of an extended warranty for my low mileage Taurus that would cover everything with simple $50 co-pay. After listing almost every vehicle system, sub-system, component and part in one breathless sales pitch you feel compelled to buy. I was offered a 37 month, 37,000 mile warranty for my 1999 Taurus for $1428. He chortled, “Everything that is covered is listed on the warranty as opposed to other companies that list exclusions.”” This was mentioned a couple of times so I decided I have got to see the actual contract and the list of parts covered. Listing covered parts is odd. It is odd because there are well over 30

Tags: Auto Warranty

Address: 000 parts in a vehicle. So any warranty written and structured to only cover the parts listed would require a pages and pages if the warranty was as comprehensive as it was represented to be. But wait

Website: or finance it with 0% interest over 6 months with a down payment of $245 and six easy payment of $197.17. Here is where I ended the phone call. I had the temerity to ask to see a written copy of the warranty including what was covered BEFORE spending any money. The salesman

Phone: there is more. The last step of the phone sale to me was to talk about how to pay for the warranty. Of course