CustomBilt promised ONE YEAR AGO a refund for pre-paid sessions after they severed ties with UFit in Margate – AND NOTHING SO FAR My husband and I pre-paid for sessions from CustomBilt while we were going to UFit and at least I loved my trainer – she was great. My husband would have issues with different trainers but we were fine. Once they severed ties with UFit, so many different promises were broken.Neither my husband and I were unable to use any accumulated sessions and were promised at first that UFit would honor them. Then when UFit would not, they promised us a refund and I heard that some of my trainer’s other clients got their refund so it was encouraging. We made our request and were told that we would receive it within 6-8 weeks.After ONE YEAR now and numerous contacts to their office and being told the same canned response of we see your request and it will be sent out – NOTHING. I feel like asking what do I have to tell my lawyer so that he can appropriately sue them for my money back. They owe my husband and I together almost $2000. That is a major rip-off and it is shameful that they have been able to get away with it all and no one wants to do anything about it.