Department of Physical Medicine – Kaiser South Sacramento Sacramento California…

This complaint can be summarized using one person’s name, Dr. Susan Scholey. nThree months ago, Dr. Scholey assumed control of the Department of Physical Medicine at the South Sacramento Kaiser Medical facility. nPrior to being promoted to full command of that Department, Dr. Scholey had established that there was a physician on staff there, Dr. Gary Rinzler, who was far too patient oriented. nDr. Rinzler took his time, listened to patients, and, as a result, was not suited to the type of assembly line medicine that, in Susan Scholey’s mind, was the only type of medicine a place like Kaiser Permanente could or should offer the public. nBy double and triple booking Dr. Rinzler, and penalizing him for falling behind, Dr. Scholey believed she would eventually be able to drive Dr. Rinzler from HER Clinic. nOne tactic that Dr. Scholey enforces which is a logical extension of her punitive management style is to post just how far behind her doctors are. nAs a patient enters the Clinic, prominently displayed is a board, maintained throughout the day, that announces that Dr. Rinzler is say, ONE HOUR BEHIND. Dr. Felix 1/2 hour. Dr. Lynn, etc. nThis is the type of thing Dr. Scholey loves. On the surface, of course, the patient pours venom on Dr. Rinzler, since the patient has no idea that the schedule Dr. Rinzler has been given does not allow him to function properly. In actuality, we the “Scholey Schedule

“” the further behind a doctor is

the better the doctor. So

read properly

if a patient were doc shopping

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