Complaint: I called several companies for a quote on automobile transportation for my truck. I went with Dependable Auto Movers because the lady was friendly, the price was great, and they pretty much assured me of a timely delivery. I set this up on 06/19/06 and set up a pick up date for 07/03/2006 and an approximate delivery date of 07/15/2006. I brought my truck to my parents house 06/27/2006 so that they could be there when it was to be picked up because I was going on vacation until 07/10/2006. After getting back from vacation, my parents informed me that the truck had not even been picked up yet. So I called and spoke to an operator and she told me that they have been busy but that I would be moved to the top of the list. I thought that was fine and that I would just have to rent a car for a week until I received my truck. However, when 07/21/2006 rolled around and I had to rent a car for another week. After, a million of excuses and promises I finally canceled their services on 07/24/2006. Several days later I found that they did not give me a full refund of my money. When I called they said they had to charge me for a processing fee and to which I said they cost me two weeks of rent-a-car fees, but they still refused to give the full refund. Their refusal led to me filling a claim on this website. I wanted to sue them for the money I had to spend on rent-a-cars but now I just want everyone to know that this company is a rip off. Jared Charleston, South CarolinaU.S.A.
Tags: Auto Shipping Companies
Address: Internet U.S.A.