I was double-charged on my visa for enrolment, and the company was completely unresponsive. I was bounced from one phone extension to another; everyone who answered played dumb. I faxed a copy of my Visa to their HQ in Colorado Penthouse suite twice, to the attention of Reuben and never got a reply. Furthemore, no pharmacist in Cleveland ever heard of the company n$369 was quoted as the enrolment fee. But TWO charges of double that amount appeared on my VISA bill. I called every day between Nov. 10 and Nov. 21, trying to get someone to explain this double charge. Everyone who answered at Design Savers played dumb. The recorded message said press 4 to get billing; but the persons who answered at 4 said they did not do billing. I was transferred from extenstion to extension, from “Department”” to Department

and no one had an answer. Finally someone gave me a FAX number to call with instructions to fax copy of my VISA statement showing the overcharge. I did this twice

on Nov. 19 and Nov. 20. Attention: Reuben – but no response.nSeveral times I have tried to get prescriptions filled for my family

using their “”Design Savers Plan”” card. No pharmacist at Rite Aid

Walgreens