Complaint: I recently got a 30,000 mile service done on my 2003 4cyl. Mazda 6. The price was $499.95 for the following: 27 point check Change engine oil and filter replace differential fluid replace transmission pan gasket(if applicable) clean transmission oil screen(if applicable) replace transmission fluid check and top off all fluids lube all hinges and latches check suspension and components(lube when applicable) tire rotation and balance set tire pressure inspect and clean brake linings and pads(adjust when applicable) replace spark plugs inspect disributor cap and rotor inspect ignition wires replace air filter replace fuel filter(when applicable) inspect fuel system and injectors fuel injector additive replace pcv valve(when applicable) set engine to factory specifications service and clean battery check and adjust all drive belts inspect emission system check heater and A/C operation flush cooling system and refill up to 1 gal. with new coolant. check for fluid leaks replace wiper inserts(factory blades only) road test vehicle On my invoice they charged me for: 1 cartridge -11.38 6 sae 5w-20 -27.96 1 element.a -32.45 1 mazda cool -21.26 1 wnshld washer s -2.98 1 brake cleaner 2 -3.65 1 bg maint k -29.95 1 blade assy-wind -25.26 1 blade.wipe -19.78 5 Trans. flu -36.80 1 valve p.c. -16.80 total parts -228.27 total labor -271.68 total cost -499.95 I also received a 20% discount because of a coupon. I believe that they did not upgrade everything they stated on the brochure for the 30,000 mile major service. There are no mentions of new spark plugs on the parts list, one wiper blade,etc. It seems as if they just say they are going to do all these on the list. Then they just fix a few things, charge them on the invoice and charge more than half for labor so that they can make the money themselves. Please someone help! Why didn’t they list the spark plugs? Did they not install new ones as it says on the brochure? I feel like I paid $400 for an oil change and for them to replace my wipers. If anyone worked there or knows of any corruption with this company…Please contact me. Calvin Teaneck, New JerseyU.S.A.
Tags: Auto Repair Service
Address: 340 Sylvan Ave Rt. 9W Englewood Cliffs, New Jersey U.S.A.