I ordered a facial product from true_minerals on ebay. Very cheap, an ounce for 11.95. I liked it at first, but didn’t see any results, still don’t. I waste money on this stuff all the time, so what was more $ down the tube was what I thought. I am an INSTANT payer on ebay, always paying for all items. Months later I get a complaint from the seller I didn’t pay for the item, but Paypal shows I paid. Then, they open a non-paying bidder on my case, and I can’t do anything, but pay or contact seller. I try to pay, and thesystem states I can’t because I am not a seller or bidder on the item, even though I’ve purchased the item with THE EXACT SAME ITEM NUMBER within 24 hours of my other purchase before. I try to appeal, and the first time, they say they will fix it and didn’t. Called again, they hang up, transfer me, etc. I suspect this seller is a higher up with ebay because normally this would not be a problem. Got an operater 7 times, I have NO rudeness and they transfer me to nowhere, and act like I am not a worthy person. After the many attempts to reconcile, the seller refused to do anything and a non-paying bidder was recorded against me when not only did I pay, but was willing to pay again if I could. I then asked the seller to cancel the transaction to pay again and she would not do that. I sent photos of the screenshots showing that of the Non-Paying Bidder Case, I had two options, to Pay or Contact Seller. I could not pay, sent the seller the screenshot, and Ebay still gave me a strike The seller agreed, but did not close her case. She did not offer another way to pay. Trying to appeal the non-paying bidder case put me on hold, or had cs agents telling me they would remove it when they didn’t. Why? I have an excellent credit rating, and am 100% with Ebay for many years. This manipulation is against the laws of US in many ways. I believe the user true_minerals is an ebay figure.