Exclusive Health mililani Hawaii Review

I placed an order online on August 26, 2012 and paid immediately via credit card. Was promptly sent confirmation invoice email by Howard Brown ([email protected]). Then I received email from CEO Jeff Brown apologizing for the delay and explaining that they had transitioned to a new system and were backed up and would be hiring another worker soon. nA week goes by and haven’t received my order, so I email back Jeff Brown with order status request. I get an auto-response saying that they finally hired that new worker (Crystal) and that I would have to forward my email to her address and she will get back to me asap. So I do, and she replies fairly quickly, saying that they were shipping out my order right away and I should be receiving the shipping notification within 24 hrs. nNeedless to say, I still have not received my order and it is September 26th. Any email sent to Jeff Brown receives the auto-response “don’t tell me

tell Crystal”” message

and Crystal is no longer replying to my emails. Phone calls

even though placed within the 10am-4pm Pacific time window

just get the cheesy recorded message and doesn’t leave you any options for customer service. There is no way for dissatisfied customers to communicate their concerns or get their money back. nBottom line: This company is very unprofessional

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