Complaint: Mr. Gordon Whittet advertises his address as Ontario and Chino, California when, in fact, he resides in New Zealand. He resides in a town called Bay of Plenty. Mr. Whittet sells motor scooters and possibly other merchandise over the internet. The sales for motor scooters are channeled to Rabbit Scooters in Chino, California who drop-ships the scooters for him. Rabbit scooters seems to be a retail outlet for Goldenvale who appears to be the importer/distributor. Goldenvale also has a warehouse in Ontario, California. Rabbit Scooters are the ones who issue the manufacturers statement of origin (MSO) to the purchaser. I have had dealings with the entities mentioned above with less than happy results. In all fairness, most of my misfortunes were caused by transportation damage. Rabbit Scooters were less than reliable in their transactions in my case. Mr. Whittet was not very sympathetic to my difficulties even though I purchased a scooter through him. Of course, all he could do was offer words due to him being in New Zealand. Still, he had his money. I finally returned the scooter and it was sent to salvage by the trucking company. Beware of Mr. Whittet as he is not a U.S. resident as he claims. Jerry Maumee, OhioU.S.A.
Address: Bay Of Plenty, New Zealand