Complaint: I got my claim number in December 2009. They okayed the repairs and approved a payment of $962. I paid for the vehicle out of pocket, which the repair cost far more than the low sum they offered (transmission replacement). In Feb10 I still had not received a check, so I called. James in the claims department said that he never received an invoice from the repair facility, which the mechanic showed me the fax receipts stating otherwise. I emailed the invoice, and the claim was moved to payment processing. They told me it would be 45-60 days. I have called 15 times, NEVER been called back. I still have not received a check. I call everyday, no response, no one ever answers the phone. I contacted the BBB, still no response.DO NOT GET A WARRANTY FROM THIS COMPANY!!!! BBB is reviewing their grade.
Tags: Auto Warranty
Address: 100 Commercial Street Bridgeville, Pennsylvania United States of America