Harley Davidson Of Pensacola Milton Florida

Complaint: Pensacola area has only one Harley Dealership with authorized repair. I had them up grade a few items on my 2000 Custom sportster 1200. While riding after my running lights went out, it took 3 attemps to repair the problem before it was corrected and I was without my primary transpertarion for about 6 weeks off and on. Than I had a minor accident and my insurance company had them do the estimate where they quoted a lower price than what they charged me for all the repairs. One item was an engine gaurd that they removed (I later found out they never reinstalled the forward engine mounts). I began having trouble with the ignition system on the bike, the first time I took it in I was told it needed new spark plugs, an air filter, andf they reconnected the spark plug wires (287.00) not a week later I was still having the same problems. I took it back in and then I was told the ignition relay was bad and two of the Jets in my carberator needed replaced, (another $258.00) The next day I noticed wires hanging down under my bike. I took it to a friends shop, he found the ignition relay wires were routed under the frame and were a snag hazard. The Mechinic also found the Engine mounts missing and to other bolts that held the exhaust on and one that held the ignition on. NOTE the time between the electrical problems and the accident, including the discovery of the missing bolts was 6 months. The Bike had been in the shop once a month (at least a week at a time) during this whole period of time. I was billed $60.00 (one hour of labor) by my friends shop. I went back to Harley of Pensacola and complained. I was told “your model of motorcycle vibrates very bad

Tags: Motorcycles

Address: and it is your responcibilty to check all the fasteners”” I told the General manager (Tom) I understood that

Website: they should have noticed the missing bolts. He said if I would have brought the bike back the next day to him

Phone: but because the bike had been in his shop so many times over the last 6 months

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