Hertz Car Rental- Puerto Vallarta Airport Toronto Ontario

Complaint: $400 to drive us a block !!!!!! We rented a car from Hertz at Puerto Vallarta Airport and they charge us a 16% “airport surcharge””. I asked what it was for and over the course of the conversation I received three different explainations. the first one was that the Hertz office “”was on Federal land so there is a tax””

Tags: Auto & Truck Rental

Address: the second one was that “”the PVR airport administration gets it”” and finally the third (after 45 mins and speaking with a supervisior in Guadalajara) that Hertz kept it to drive us to and from the airport. Our 16% was over $400. The airport is a block away and we walked back over the bridge and it took 6 mins. They refused to remove it from our bill. We were lied to about our bill several times and each person we spoke to told us a different story. The manager of the location is very slimy. When I first asked about the airport surcharge he said it was a “”tax””. I asked

Website: his response was

Phone: “”So the government get the 16%?”” His response was

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Hertz Car Rental- Puerto Vallarta Airport Toronto Ontario is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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