Complaint: I bought a 2005 Kia Rio Brand New, Had a few problems with the wheel bearings @ around 58000 miles on my way back to the Gulfcoast from Cincinnati which Kia did fix at no charge, the dealer in Meridian MS that fixed the bearings offered to do a routine inspection before I drove 3 hours to pick up the car at no charge to see if there was any recommended services I needed, not wanting to break down again I happily agreed (plus it was free). The dealership called me and said the car needed no addiontional service at that time. Then at roughly 60,136 miles the timing belt broke, I had it towed to Kia in Gulfport Mississippi confident that my impressive warranty would cover this issue, to my dismay they refused to replace the damaged motor under the warranty and instead wanted me to pay $3500, I fought, called Kia and begged, I was given no reason why they would not honor the warranty and I still had 5 payments to finish on a car that was junk!!!
Tags: Auto Warranty
Address: www.kia.com Internet United States of America