My box was scheduled to be picked up on the 13 Oct and suddenly they cancelled. Telling me that they are too busy. They reschedule on the 14 Oct from 5:30-11:30pm. It was 1:00am already and no one came. Such a hassle! I tried to clear out my day for them and they did not come! They wanted me to wait half an hour more at 1:00am but it was too late since I have work the next day. This is not a good service!