Les Schwab Co. Salt Lake Sity Utah

Complaint: Dec. 3rd 2007. My previous career was as an auto technician. 5 years experience in the auto business. Local College degree courses for ASE certs. I was fully certified by the state of Utah for State and IM. I was also factory trained and certified by a predominant Global brand as I was required to work for the brand’s dealer. Basically I know a little bit about cars. I did quit the business because I actually hate working on cars and wanted to make a lot more money. Very happy I did. Now, I just don’t have time or desire to work on my own car except in summer when weather is nice. Went in to Les Schwab for: Two wheel (front) alignment. Two tire (front) replacement. Two front brake pad replacement, Machining of rotors. I already knew exactly what I needed. First “Scott”” signed me up for a four wheel alignment instead of two. I looked at the price and it was only a 15 dollar difference so I didn’t say anything. Then he attempted to sell me four tires instead of two. When I refused he told me I must rotate them because I quote: “”on front wheel drive cars manufactures recommend that you keep the tires with the least amount of tread on the front. This way if you have a blowout you’re more likely to maintain the ability to steer.”” I politely told him to do as I had instructed and to only replace the two front tires leaving the nearly new back tires where they are. Scott was nearly correct on his recommendation but not quite accurate. You see he was backwards; it’s the other way around. You want to minimize risk of blowout in front to maintain steering; therefore (in heavy wear situations) the best tires go in the front. And with all four in new condition it doesn’t really matter anyways. As fronts wear quicker and it is winter with snow ice and rain

Tags: Auto Repair Service

Address: I want to begin the newest tires on the front of my car and then rotate them (front to back only) this spring (they are directional tires). Then we discussed brakes. I need new pads. (Front only) My rotors are in “”good condition”” but probably could use about a 3-5 thousandths machining. I knew this before coming in. Scott quoted me close to 200 dollars for front brake job. I laughed and asked him why. “”At Les Schwab we do a complete brake job. We replace calipers

Website: Scott looked at me as if I was crazy. He had to speak with the shop manager about this to attempt to get permission. Shop manager said they wouldn’t do the job because there were too many comeback issues associated with what I had requested. Okay

Phone: pads

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Les Schwab Co. Salt Lake Sity Utah is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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