I have tried almost all the brands of hearing aids, but was looking to replace and get a new pair. This time, instead of paying thousands, I thought I would try something more affordable. I purchased a device from them, as it was their least expensive model and the promised amazing clarity. The device sounded like garbage!! Terrible sounding device to which I was told that it cannot be adjusted EVER. Come to find out that it is not even a hearing aid!!!! I returned it and ordered their actual hearing aid. After asking a lot of questions the person who took my order isn’t even a trained hearing aid dispenser, let alone an audiologist…. These people have no idea what they’re doing or what they’re talking about. I cancelled my order as I don’t want to trust the health of my ears to a glorified receptionist. Getting a refund is like pulling teeth. Customer service turned from nice and friendly when ordering to rude and unhelpful when cancelling an order and attempting to get a refund. Will probably just have to do a chargeback. Save your money and buy somewhere else online or buy locally. These guys are terrible!
Hearing Aid Centers