Complaint: Last year unforuntately the engine in my 2008 Z06 decided to throw a rod. It was a brand new engine, less then 300 miles on the engine. After getting quotes from several shops, I decided to take my car to Loud Pedal Motorsports in Tempe. I have dealt with other local shops, and had some issues, so I thought it might be good to try someone new out. They gave me a very reasonable quote, so I decide it would be the best place to take my car. I told them up front I would try and locate an engine for them to install in the car. They told me that was fine I could leave it there, and they wouldn’t charge me any storage fees, etc. Some time later, and I finally find a builder willing to build be a great engine for a great price. I told them an engine was being built. During this time I bought a new mustang for the track and decide to bring that car in for some upgrades. They asked that I make the bill current, before they work on the car and I agreed. They even charged me storage fees, which even though they promised they would not, I still paid just to make everyone happy. They again assured me as long as the other shop was still building the engine, they will not charge me ANY MORE storage fees. I re-iterated that I would glady store the car elsewhere if it was a problem, they assured me it was not, so I left the car there. I took the engine builder a little over two months to get the engine built. I made sure Loud Pedal had the engine builders number, and could verify with them they were working on the engine. I was in constant contact with them to let them know the status. They said everything was good on their end, and as soon as they got the engine they would put it in the car. They assured me AGAIN there would be no storage fees involved. Engine finally arrives on July 21st, 2010. I am very excited for them to get started on the work. They tell me they can have it in the car with in a week. After about a month, I ask whats going on. The tell me it will be done by tommorow. So the next day I ask them, they said it will be done by tommorow. I am told tommorow for over 5 weeks. Finally today 9/28/2010 I couldn’t wait any longer, I figured 9 weeks, to put an engine in was too long. I told them I will pay them everything I owe them (which came to $3200, even though my original quote for removing and installing the engine was less then $1500). I had even already paid them more then half the original quote for removing the engine, when I had work done on my mustang. Mike (who runs the shop) then informs me that the owner is making him charge me storage. I asked how could this be possible when he assured me he would not charge me any storage, the previous owner assured me I would not be paid any storage as well. He told me its not up to him, even though he told me that the owner is making him. The owner even refused to get on the phone with me and discuss it. He told Mike to tell me to email him. This is after being lied to every day for 5 weeks straight about the car being ready the next day. I know shops sometimes have problems, and I tried to be patient. So now I have no idea what I can do. Its either pay around $7000 to get my car back. KEEPING IN MIND I GAVE THEM ALL THE PARTS FOR THE ENGINE. THIS NUMBER IS PURE LABOR. How much do you think an engine should cost to install? If anyone has any suggestions of what I can do to remedy this, I would love for your input. At this point I am not sure what I can possible do to get this car back. But atleast I hope everyone should know and be warned to watch out with doing business with them. There are plenty of good shops I have used in the past, that would not take your money. Keep in mind a shop apparently can make up any number they want to charge you. And unless you want to spend $5000 on a lawyers retainer, and months and months of your time. They can keep your car.
Tags: Auto Repair Service
Address: 2152 E Cedar Street Tempe, Arizona United States of America