I received a marketing advertisement envelope addressed to my home address for an offer for Metzger Pineapple Enzyme Super Fat Melter Tablets. I sent my check for $109.95 on an order on 7/11 to Metzger Pineapple Products, 204-37th Ave. North, Unit #428, St. Petersburg, FL 33704 (no such company located at this address); never received shipment. nCalled 1-888-573-2929 (order hot line) on 8/8 and was told items shipped 7/23 via ordinary mail by male who answered hot line. Was told they would reship, but I told them I would wait a couple more days. When I called back on Monday, 8/13, I was told they shipped via UPS on 7/23. I asked for tracking number and was told, “there is not always a tracking number for certain items being shipped via UPS.”” She made this comment

“”this is what I am supposed to say.”” (THIS IS A LIE

there is always a UPS tracking number. The young lady I talked to felt intimated and put another lady on the line. She told me they were shipped ordinary mail 7/23. nI asked her to reship

and was told they would have to investigate status of previous shipment before new shipment could be made. I asked her when that would be

and she could not tell me a date. She told me to call back in about a week to see if re-shipment had been made or I could get a refund. I told her I was the customer