MIDAS MUFFLER Highland park Illinois

Complaint: Midas Muffler & Oil Change Service,(in Highland Park, IL. 60035 – our home town Midas) changed the oil in my daughter’s Nissan Altima on 03-19-10. My daughter (Carly – High School senior) brought her car home, and parked it after the change. The entire family left the very next day for eight days in California. The car was untouched, at home, for those eight days. The day after we returned, Carly drove to a friends house, also in Highland Park, perhaps a ten minute drive. She and my wife noticed a large puddle of fresh oil on our parking pad as she left for her friends. Late that evening my daughter called telling me her car would not start. I drove over and found the all oil had drained from the engine and oil-pan, the bolt, that sits in the oil pan was absent. I believe 100% the screw was seated improperly by the Midas employee. This allowed a heavy leakage. When the car was driven again (after our vacation), the nut must have worked itself out and there is evidence of oil leakage on the road from my home to Carly’s friends._I’d like to point out here that the assistant manager at the guilty Midas shop, shared with me “I’m actually ashamed to work here…If I were the manager

Tags: Auto Service Stations

Address: I’d have handled this completely differently””. This man clearly has an excellent sense of customer service and honest business character. Not so for squirming Frank (mgr.) and James Corollo (owner).Midas Muffler & Oil Change franchise in Highland Park

Website: told me Midas would look into the matter. After a week (the car having been towed to a local service station)

Phone: IL. James Corollo

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