NBLA was represented by Sheila, their sales woman. She lied on all counts except the price.nThe agent confirmed her claims. The first appointment I had was denied as pre-existing…had never seen the doctor before or been treated for the problem…ever. Blood work denied, x-ray denied…they paid nothing. I had to have the doctor sign a form that he had never treated me before…then they denied it again as pre-existing…for absolutely no reason. Sent the doctor’s form again and they just sat on it…did nothing till I called and asked what was going on. Their answer to that was they didn’t know it was there. I complained on all of this and was told to go get new insurance and good luck with that. I am furious!
Duluth, Georgia United States of America