I ordered the Premium Cleanse and Garcinia Cambogia on a free trial. From what I understood you paid only the shipping fees for ecah bottle. I was never provided the information that they claim to send you after you order. I put the bottles aside and planned on trying them when I was done breastfeeding my little girl. Several weeks after I received the bottles I received another shipment, I refused them and the postoffice returned the items. I than checked my credit card bill and they had charged my card 4 times totaling $310.58 I started a dispute case with my credit card company and then the nightmare began. I attempted to resolve the issue with NutraShift, but their employees claimed I was not in the system and therefore had never been a customer. How weird since they were charging my credit card. After months of frustration I was part of a 3 way call between my credit card com and NutraShift. We spoke to a supervisor, Taylor, and he said their had been a mix up and I was actually in 2 different systems and that is why no one could find my account. Does that make any sense? I should have been twice as easy to find. He stated he wanted this issue resolved that day and would issue me a total refund of the charges of $310.58 if I would close the dispute case with my credit card company. We asked for a authoriazation code to prove he would issue the refunds and he provided one. After a week I had only received one refund of $75.68 I called him back and he claimed that he tried to issue the refunds but the bank would not allow it. I said then let me get my credit card company on a 3 way call again and get this cleared up. Taylor said there was no point and the line went dead. I called back and he would not talk to me, he had another supervisor,Britney, speak to me and she said there was nothing they could do it was between me and my credit card company, than preceded to hang up on me. I do not understand how a company stays in business when the seem to master the art of confussion and dishonesty.
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