Payless Car Rental Albuquerque New Mexico

Complaint: My wife and I rent its car on 12-29-06 at 10 am from their Phoenix Sky harbor airport location. Their customer rep on the counter, his name is Abor or Ador, kept pushing me the purchase the basic insurance. Until I told him I would contact with Payless car rental reservation dept directly, he changed and said it was optional and up to me. When he gave me the contact and my wife and I went to 2 floors down to pick up the car, it turned out that he didn’t give us a key at all. I waited for about 15 minutes and I had to go 2 floor back up to get the key from him directly. He did not apologize at all. He was very rude. Also, when I called to complain about this at Payless car rental at 727.321.6352 extension 180 on 12-29-06 Friday evening. No one called me back till today, 1-5-06 Friday. My message clearly stated that I would contact with BBB if customer service rep did not call me back by today. Overall, this company customer service is very bad and I will file the Ripoff Scams online right after I finish this BBB complaint form. Sam Albuquerque, New MexicoU.S.A.

Tags: Auto Rentals

Address: Phoenix Sky Harbor Intl. Airport 1712 E. Rental Car Way, Suite 121 Phoenix, Arizona U.S.A.


Phone: 727-3216352

Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid Payless Car Rental Albuquerque New Mexico in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Payless Car Rental Albuquerque New Mexico. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
Payless Car Rental Albuquerque New Mexico is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.