Complaint: I was it appears another in a long line of extended warranty customers who have been screwed by Penn Warranty Corp. I purchased a 48mo. GOLD CONTRACT warranty in December of 2004 on a used 1998 Volvo I purchased. This was my first and most likely my last try at requesting warranty coverage. Even though it appearred to be covered in the contract they were able to get around the issues. The clerks I talked with were less than knowlegable about autos and even cut me off when I was trying to talk to them. I asked for the Customer Service Mgr and the CEO’s name and was refused. It was not until I mention legal action that I got a lawyer’s name. I filed a complaint with the BBB which will yield nothing, I guess I can ask for the state office of better business but I’m sure it would also yield nothing. I can only say that this is the first and last extended warranty that I will purchase. Kiss $1200 goodbye. Oh yes they used Gestopo interrigation methods on my repair shop, no surprise. Dennis Wichita, KansasU.S.A.
Tags: Auto Warranty
Address: 1081 Hanover Street Wilkes-Barre, Pennsylvania U.S.A.