Pep Boys West Chester Pennsylvania

Complaint: My fiance has a truck that needed two new tires. Pep boys had them on sale, so I called to confirm that it was indeed the size tire on sale that we needed. I read the numbers from the tires that were on his truck, the girl confirmed that those tires were 87.00 (approx.) apiece. I was elated! Happy Early Christmas! When I arrived, they were fairly busy, so V. Cassetera (area manager I was later informed) went out to get the size of the tire, etc. Upon returning to the service desk, he informed me that those were NOT the tires that were on sale, and the tires I needed were quite a bit more expensive. I again told him the price I had been quoted, gave him the name of the girl I spoke to, and asked why I had been given the lower price if those were not the tires on sale? He immediately took an attitude with me, and was very condescending, saying “Let me say this slowly so that you can understand…”” Yes

Tags: Auto Tire shops

Address: I am a female

Website: and the attitude were so offensive that I grew angry

Phone: however

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