Planet Fitness Vienna Ohio Review

I signed up for a membership at Planet Fitness over 2 weeks ago. I signed up online and was directed to call the facility the next day to set up a time to meet with the trainer and establish a workout program that would work for me, as I am new to working out in this setting. I was lead to believe that I was simply filling out paperwork, and was not told that I would be working out at that time. After the session, I was given the trainer’s schedule with the times he would be available. On the first two days that I was available to work out, I was told the trainer was out with a back injury and instructed to call back in a couple days. When I called back, he was not available when I was told he would be. So, I called again… same story… so I called on the next day that I was available to come in and established that he would be free in the evening when I got off work, after his class ended. I went in, spoke directly to the trainer and was told he wasn’t available, that he had another class. I was feeling frustrated and tried to ask when he would be free, and that I had been trying for two week to meet with him. He became defensive and rude and said that he “might”” be available in an hour. I felt it was unreasonable to wait an hour on a “”might””

so I left. Feeling frustrated and disrespected

I called back the next day to cancel my membership. I was told that I had to fill out a form. I nquired about a full refund since I had not done anyhing with my membership yet. I was told that they do not give refunds. So

I spent over $40

only to get the run around. Therefore

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Planet Fitness Vienna Ohio Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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