PROACTIV Downers grove Illinois Review

DO NOT BUY PROACTIV!! It’s an OVERPRICED product that is EXTREMELY difficult to cancel or get your money back. I have seen the commercials on tv for years and years. I finally decided to order the product onn1/6/13. I went online using my IPhone 4S, I used the mobile site to order. I put in my info an then I hit continue. I was surprised there was NO CONFIRMING like all other online orders. What I mean is there was no chance to confirm your order and there was no shipping options.Everything else I have ever ordered online, there is another step after entering your info and CC info. There is ALWAYS a page that shows you the shipping options and costs. It tells the time for delivery and you can get it express shipped. NOT WITH PROACTIV.As soon as I entered my info and credit card info, it said thank you for your order you will receive it in 2-3 WEEKS!! NO EXPRESS SHIPPING OPTION!! Not only that but the nice “little”” secret that is NO WHERE I COULD SEE

was that you will be charged the $30 EVERY MONTH!!Upon seeing the 2-3 week delivery time

I decided to cancel. It’s 2013

it SHOULD NOT TAKE 2 WEEKS to ship

unless they use the Old Pony Express to deliver their orders. I did a little research and found out that AcneFree offers the SAME EXACT PRODUCT. PROACTIV gives you a 1 month supply for $29.95. With AcneFree you can get a 2 MONTH SUPPLY at Walmart for $17 !! So there is NO WAITING 2-3 WEEKS for shipping and it costs 75% LESS with AcneFree. (2 month supply for $17 versus 1 month supply for $30)After seeing this I wanted to cancel my order. I called Guthy-Renker 10 minutes later after placing my order and said I wanted to cancel my order . I was told on Sunday 1/6/13 & on Monday 1/7/13 that my order WAS NOT in their system yet and there was nothing they could do til Wesnesday 1/9/13. I was told that after 72 hours I could call back and CANCEL my order and I would get my money back.nToday

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