Proactiv Solution (by Guthy Renker – Rodan & Fields) Enterprise…

Product provides some help for some people but, not us. Biggest problem is cancelling. Company apparently refused to cancel account when requested. I cancelled the account in January 2009 based on their records. After cancelling and closing my account and auto-pay, not so proactive, Proactiv, decided to reopen the account 6 months later and then used a false “billing address”” to send the supposed 10 billing notices. One year later we are sent to collections; somehow they magically remembered our address to pass to the collection agency. We contacted Proactiv and found out that they can’t help us due to lack of concern. After transferring to 3 departments

they said it was not their problem! They offer an address to corporate with the understanding they will not help you either. DO NOT expect any service from customer service or the account representatives.”

P.O. Box 10213 Des Moines, Iowa United States of America

800-235-6050 or 800-950-4

www.proactiv.com/

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Proactiv Solution (by Guthy Renker – Rodan & Fields) Enterprise Alabama Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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