Quality Auto Parts.com Elkhart Indiana

Complaint: In May 2008 I purchased a fan motor assembly for my 2002 Ford Focus. At the time of the order I provided my vehicle VIN# for verification of the part. I was told that the part would cost $176. This was less than at the automotive store who charged $258. I was told that the part was used but in good working condition. I stipulated that in order for the part to be acceptable for my needs it would have to be in good working condition AND have all of the mounting brackets properly affixed. I was assured that the part would be as I requested. A few days later, I recieved the part and took it to my certified mechanic for installation. When he removed the part from the shipping box, he noted in front of me that the motor was “wabbley”” which is a sign that it is going to fail very soon. Secondly

Tags: Auto Parts

Address: the lower left bracket was broken off of the part. The broken piece was not in the box either. Finally

Website: I recieved a refund back into my bank account for only $107.00. I was expecting $191.75. This was the cost of my part plus $14.75 I had to pay to ship the part back to them. When I inquired about the lesser amount being refunded I was told the following: “”We tested the part and it worked

Phone: the wiring plugs on the part did not fit the ones on my automobile. That meant that this part was THE WRONG ONE! When I called Qualityautoparts.com the sent me an RMA and asked me to ship it back to them with a tracking #. I did as they asked

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Quality Auto Parts.com Elkhart Indiana is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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