Complaint: I own and operate a new and very small mobile repair service. I got a call from the afore mentioned company because their ford F-450 dynamic lift tow truck that is on its last legs and not running well allready has broken down at the owners residence. I leave immediately from Fairfax VA. and drive to warrenton VA. I find the truck a total shambles as usual and the owner just wants the truck patched up as usual only this time the truck needs alot of major work like a new underdash harness because it had caught on fire and melted together and several engine concerns aswell.I suggested that he bring it to my shop but he said no it was too heavy for his rollback he wanted all the work done at his house in the August heat. He said money was tight so I gave him his parts at cost and instead of charging book labor time I charged actual time at a rate of $65.00 an hour my regular road call fee and diddnt charge trip fees or fees for going allover the countryside to buy parts.28 hours later Rob was telling me how I would be paid promptly and how great I was and his wife said he should be thankfull for me. The following day when the check was to be written the labor was too high then I lowered the bill to shop labor cost $50.00 an hour still too much.Then he offered me $950.00 That would not even cover parts and fuel let alone labor. Now he says he wont pay me anything at all he says he took the truck to another shop and all my work was done wrong. I saw he hid the truck at a friends house it has never been to another shop.I guess all tow companies with the name speedy are crooks.
Tags: Auto Towing
Address: 10147 iorn gate way manassas, Virginia United States of America