Saturn Canada – Springmans Saturn Of Langley Surrey British Columbia

Complaint: We have a 2002 Saturn Vue with 77,000 km on it. In December last year we started having electrical troubles with it. The first time it was repaired cost us $1400 and took a week to diagnose. We were told it was the BCM module which never breaks down. The fix lasted 2 months. When we took it back in February, I received a phone call an hour after dropping the vehicle off. “We don’t know what’s wrong with it. What do you want us to do?”” I said unless they wanted it as a trade in they should find and fix the problem. No they weren’t interested in it if it wasn’t running. An hour later they said it was the ECM – the part would take 4 days to come in from back east – $1300. The day they were to replace it

Tags: Auto Dealer Repairs

Address: I got another phone call. “”terribly sorry

Website: one tank of gas

Phone: but when they replaced the ECM they discovered the Throttle Body Module was fried (apparently couldn’t diagnose that with the bad ECM) that’ll be $2200 more. (We were told THESE parts also never break down.) Total bill with taxes etc. $4

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