Complaint: i purchased a book from the above site only to discover that it was an electronic book the whole transaction went well till i wanted to download a copy of the book then no download although a counter said iam downloading i got nothing then i went to get a refund based on their advertised guarentee of 30 days no hassle policy then things went wrong from there. i have sent them more than a dozen e-mails and also as many telephone calls to the two numbers on their websitee-mails only get an autoresponder and the voice mail boxs are full also i noted that the autoresponder numerator went up by over 300 over the weekend. these people need to be stoped in their tracks as they are very well organised this is fraud and is also concisered credit card fraud too Peter summerdale, AlabamaU.S.A.
Tags: Auto Parts
Address: 27 Mary Sreet Box 98 Petawawa, Ontario U.S.A.