Shawnee Mission Ford Inc Kansas City Kansas

Complaint: I recently had a squealing noise in my engine, which I knew was either the serpentine belt or the idler bearing on my air conditioning compressor. Since the belt was in need of replacing anyway, I bought a new, high quality one at an automotive parts dealer for around $30 and installed it. After I did this, the noise was still present, so I inspected the compressor bearing closely and found it to be worn pretty bad. I called several automotive repair shops in the area and received quotes from $700 to $1,200 for the repair. The Shawnee Mission Ford service department was one of the lowest with a quote of $715. Since they are a dealership shop, I figured the parts would be good quality, and took my truck to them on a Thursday morning, with assurances that the repairs would occur that day, or the following day at the latest. I called the service department on Friday afternoon because I hadn’t heard anything from them, and was told that my truck would not be finished until the following day (Saturday). I called again late Saturday afternoon and was told that my truck was finished and available for pick up. They were “going to call me earlier

Tags: Auto Repair Service

Address: but didn’t have the chance””. When I got to Shawnee Mission Ford to pick up the truck

Website: but was told that they had cut it off the truck and thrown it away. At that point

Phone: I was told that the repairs were going to “”cost a little more than we had discussed””

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