I purchased a set of hair extensions at a kiosk in my mall. The saleslady told me that my extensions, if well groomed, would last a year. This is three weeks ago and they look like carpet. I had them trimmed to my hairstyle (which they said I could do) and they started to curl at the ends. I decided not to straighten them or curl them (as I had been advised I could do) so I washed them with shampoo (also their suggestion) and let them dry straight. I took much better care of them than it was suggested i do, but still I have a matted pile of melted blonde fuzz. They told me I could return to the kiosk with any problems but they refuse to take them back or refund my $100+ dollars due to hygiene issues.The saleslady lied outright to me regarding the care and quality of these extensions, then smiled and did nothing when i showed her the mess they’d become in such a short amount of time.Do yourself a favor and buy the real human hair at Sally’s. It costs the same, the colors are less varied but at least you won’t end up with a worthless pile of garbage you can’t work with. I feel like a fool, and everyone who reads this should steer clear of these frauds.Also- if you look around online, there’s is NOWHERE on yahoo or google or anywhere to write a review about this place. I should have known better, and have learned a valuable lesson for the future.In the photo, my natural hair is to the left and their mess is on the right.
Hurst, Texas United States of America