On October 8th, 2010 I placed an order online for haircare products totaling $145.00. After a week or so had passed, I went to their site to check on the order; I did that several times before e-mailing their customer service through their website. They did not respond; I e-mailed them again, and continued to check the website. November 2nd, 2010 they sent me an e-mail notice including a tracking link for USPS that my order had shipped. USPS site states that nothing is yet shipping with that number. On November 4th, 2010, they charged my account for the $145.00, obviously timed to “prove”” to me that the order had been processed. Their website is now gone

and their e-mail [email protected] regurgitates a generic message. I want my money back

and am investigating whether VISA will assist me in this pursuit.”

Internet United States of America

(866)700-4818