Sterling Automotive Naperville Illinois

Complaint: My mother, who is in her 80s, had been having her car repaired at Sterling. Although she had many charges given the milage on the car, there was no reason to assume a problem existed. Eventually, after a visit to Sterling, the heater was no longer blowing air out. They treated her like an idiot saying she just did not know how to work it. Eventually they said the heater needed replacing. After repairs were made it continued to not work exactly as it had before and she was treated as before. Evenutally, she and I went to a dealer who made repairs for nothing. A hose had been disconnected and replacing the heater was unnecessary. She wrote two letters to Sterling which were ignored. Finally,she took the matter to small claims court where a judgement for $445.71 was entered against Sterling. She had to go to court 6 times while played dumb and stalled. We have not received any payment but feel that it was worth it to alert people in an undeniable way. Mary Naperville, IllinoisU.S.A.

Tags: Auto Repair Service

Address: 9 South Route 59 Aurora, Illinois U.S.A.


Phone: 630-851-3610

Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid Sterling Automotive Naperville Illinois in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Sterling Automotive Naperville Illinois. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
Sterling Automotive Naperville Illinois is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.