Tommys mobile autobody repair Hurst Texas

Complaint: My daughter was in a car accident on a sunday, the car was towed to Tommys autobody that same day. My daughter called that monday to give Tommy info on our insurance, ect… Tommy said he would start the repairs right away and asked my daughter if she needed a rental car that it would all be covered on top of the waived deductibles. 6 days later we learned that the insurance adjuster was going out on tuesday to look at the car. My daughter and I came in on wednesday 6-22-11 to pick up paper work, receipts and info as to when the car would be ready. At this point Tommy is not in and we dealt with his brother was very pushy to get me to sign paper work. Manager/brother kept telling me to call insurance to release payment to them immediatly. My daughter asked about the rental car, the manager said no we cant give you a rental car, because we all ready waiving deductible. My daughter told the manager this is what Tommy said to me over the phone, a rental car and waived deductible. At this point we are arguing with him, I finally said to my daughter lets just go get the car go somewhere else. The manager yelling saying he will charge us storage fees and break down of the car. I have never been treated like this from a company/business, unprofessional. We walked away, told him I will call the police for him to release my car. As my daughter and I were getting in to my car, the manager came out knocking on my window. He said “Please

Tags: Auto Repair Service

Address: Please give us a chance to repair your car

Website: I will give u $100 for the rental do what you want with the money I will try to have car ready 2weeks

Phone: I dont want problems

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